Which Airline Loses the Most Luggage?
Official BTS data shows how often each airline mishandles bags. Lower rates mean better baggage handling.
Data through 2026-05 • 11 airlines tracked
Best vs Worst: The Gap is Huge
Delta Air Lines loses just 4.8 bags per 1,000, while Hawaiian Airlines loses 7.21 per 1,000 — that's 1.5x more.
4.8
Best Rate
7.21
Worst Rate
| Rank | Airline | Mishandled RateRate | Rating |
|---|---|---|---|
| 1 | Delta Air Lines DL | 4.8per 1k | Good |
| 2 | JetBlue Airways B6 | 5.17per 1k | Average |
| 3 | American Airlines AA | 5.43per 1k | Average |
| 4 | Sun Country Airlines SY | 5.48per 1k | Average |
| 5 | United Airlines UA | 5.61per 1k | Average |
| 6 | Alaska Airlines AS | 6.01per 1k | Average |
| 7 | Allegiant Air G4 | 6.1per 1k | Average |
| 8 | Frontier Airlines F9 | 6.32per 1k | Average |
| 9 | Southwest Airlines WN | 6.41per 1k | Average |
| 10 | Spirit Airlines NK | 6.77per 1k | Average |
| 11 | Hawaiian Airlines HA | 7.21per 1k | Poor |
What is "Mishandled Rate"?
The number of bags lost, delayed, damaged, or pilfered per 1,000 bags checked. A rate of 5.0 means 5 out of every 1,000 bags had issues.
Rating Scale
Excellent: < 3.0 per 1k
Good: 3.0 - 5.0 per 1k
Average: 5.0 - 7.0 per 1k
Poor: > 7.0 per 1k